privacy policy - garage door services

Elevate Doors (“We”) are committed to protecting and respecting your privacy and the safety of the data and information you share with us.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy relates to personal data about our customers and/or their employees (“You”), which is entered on our system.

Please read the following carefully to understand our views and practices regarding your personal data and how we’ll treat it. 

For the purposes of the Data Protection Act 1998 (the Act) and General Data Protection Regulation (GDPR), the data processor is our company, Elevate Doors and we have our registered office at 104 Goldcrest Road, Chipping Sodbury, BS30 5RL.

Our nominated representative for the purpose of the Act and GDPR is Lucy Anstey..

Under the GDPR regulations we are a processor of your information for the purpose of providing you with our  services.

Our Data Protection Officer is Lucy Anstey who can be contacted at our registered office.

We collect and process various types of personal information, including basic information such as your name and contact details, which we’ll hold on our internal systems.

We may collect personal information about you from various sources including data you give to us, as well as data we collect in relation to the services we provide.

We work hard to keep our internal sites and transfer of data to third-party sites as secure as possible.

Where data is held on third-party sites, the information is subject to local data protection law and GDPR guidelines. We have the appropriate levels of protection under GDPR guidelines.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is made at your own risk.

When a client ceases to use our service, they’re able to request that we delete any data of theirs which we have stored – but all personal and contact data will be deleted 12 months after the date when we stopped providing services.

You have a number of legal rights to control what we do with your information. This includes the right to request access to the data we hold about you, as well as the right to restrict processing of your data. Please note that in some cases, asking us to do this may mean that we’re no longer able to provide you with products or services.

You can seek to exercise your rights under local data protection law or GDPR at any time.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Unless you’ve told us not to, we may send you marketing information and helpful content in the form of emails, updates, newsletters or practical advice.

We’ll only use your email address to communicate in line with our agreed services or to share any content that we think is helpful, valuable and appropriate to share.

We won’t pass on your details to any third parties without your consent and only then if it relates to the services we are contracted to work with you on.

If you change your mind and no longer want to receive these communications you can tell us at any time. Just contact: Lucy Anstey, Elevate Doors Ltd, 104 Goldcrest Road, Chipping Sodbury, BS37 6XJ

We make sure all members of the business are educated and informed about GDPR, data protection and the changes that will be required by our business.